What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.
- Google’s use of the DART cookie enables it to serve ads to our users based on their visits to our site and other sites on the Internet.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails.
The email address you provide for order processing may be used to send you information and updates about your order, along with company news, general product and service information, and so forth.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessed by those authorized with special access rights to such systems, and those required to keep the information confidential. We only work with trusted gateway providers like PayPal, Google Checkout, and Amazon Payments.
After a transaction, your private information (e.g., credit cards, financials) will not be stored on our servers. We will never ask for your social security number (SSN).
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). That enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.
- To help us remember and process the items in your shopping cart
- To save your preferences for future visits
- To keep track of advertisements and compile aggregate data about site traffic
- To save site-interaction information so that we can offer better site experiences and tools in the future
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law; enforce our site policies; or protect our rights, property, or safety, as well as the rights, property, or safety of others.
We may provide customer information to our affiliates and consultants for the purpose of fulfilling our contractual obligations to the customer; however, our relations with such third parties are regulated by a nondisclosure agreement between us and the consultant.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Compliance: California Online Privacy Protection Act
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act; therefore, we will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panels and going to the “Edit Profile” page.
Compliance: Children’s Online Privacy Protection Act
We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 18 years of age or older. Customers under the age of 18 will require written, signed consents from their parents or legal guardians in order to use our services.